Installation fails

Ticket number: 
66
Project
Project: 
TruePreview
Version: 
TruePreview 1.8a1
 
Settings
Type: 
Bug
Component: 
Functionality
State: 
Open
Priority: 
Top
Severity: 
Critical
Fix version: 
Details: 

Lion 10.7.1 and Mail 5.0. After entering the OSX password for the installation the system returns with a message that the installation fails due to an error in the installation program.

I have read your comment on

I have read your comment on your homepage but it is still getting wrong.

Aug 24 20:13:11 macbook-pro-van-hans-tieman Installer[28747]: @(#)PROGRAM:Install  PROJECT:Install-684

Aug 24 20:13:11 macbook-pro-van-hans-tieman Installer[28747]: @(#)PROGRAM:Installer  PROJECT:Installer-530

Aug 24 20:13:11 macbook-pro-van-hans-tieman Installer[28747]: Hardware: MacBookPro6,2 @ 2.40 GHz (x 4), 4096 MB RAM

Aug 24 20:13:11 macbook-pro-van-hans-tieman Installer[28747]: Running OS Build: Mac OS X 10.7.1 (11B26)

Aug 24 20:13:11 macbook-pro-van-hans-tieman Installer[28747]: TruePreview  Installation Log

Aug 24 20:13:11 macbook-pro-van-hans-tieman Installer[28747]: Opened from: /Users/hanstieman/Downloads/TruePreview-1.8a1.pkg

Aug 24 20:13:17 macbook-pro-van-hans-tieman Installer[28747]: InstallerStatusNotifications plugin loaded

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: ================================================================================

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: User picked Standard Install

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: Choices selected for installation:

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: Werk bij: "TruePreview"

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: Werk bij: "TruePreview"

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: ================================================================================

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: Configuring volume "Macintosh HD"

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: Free space on "Macintosh HD": 59,26 GB (59263950848 bytes).

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: Create temporary directory "/var/folders/40/thf6l5bj4bd7pbwcqhqr51rr0000gn/T//Install.28747MrllmW"

Aug 24 20:13:24 macbook-pro-van-hans-tieman Installer[28747]: IFPKInstallElement (2 packages)

Aug 24 20:13:24 macbook-pro-van-hans-tieman installd[28756]: PackageKit: ----- Begin install -----

Aug 24 20:13:24 macbook-pro-van-hans-tieman installd[28756]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “TruePreview-1.8a1.pkg”." UserInfo=0x7f84642078e0 {NSFilePath=./preinstall, NSURL=file://localhost/Users/hanstieman/Downloads/TruePreview-1.8a1.pkg#truepreview.pkg, PKInstallPackageIdentifier=org.christianserving.mac.mail.plugin.TruePreview, NSLocalizedDescription=An error occurred while running scripts from the package “TruePreview-1.8a1.pkg”.} {

   NSFilePath = "./preinstall";

   NSLocalizedDescription = "An error occurred while running scripts from the package \U201cTruePreview-1.8a1.pkg\U201d.";

   NSURL = "file://localhost/Users/hanstieman/Downloads/TruePreview-1.8a1.pkg#truepreview.pkg";

   PKInstallPackageIdentifier = "org.christianserving.mac.mail.plugin.TruePreview";

}

Aug 24 20:13:25 macbook-pro-van-hans-tieman Installer[28747]: Install failed: Er heeft zich in het installatieprogramma een fout voorgedaan waardoor de installatie is mislukt. Neem contact op met de fabrikant van de software.

Aug 24 20:13:25 macbook-pro-van-hans-tieman Installer[28747]: IFDInstallController 50C3BB10 state = 7

Aug 24 20:13:25 macbook-pro-van-hans-tieman Installer[28747]: Displaying 'Install Failed' UI.

Aug 24 20:13:25 macbook-pro-van-hans-tieman Installer[28747]: 'Install Failed' UI displayed message:'Er heeft zich in het installatieprogramma een fout voorgedaan waardoor de installatie is mislukt. Neem contact op met de fabrikant van de software.'.

Same here. Even after the new

Fix version: »
Severity: 
Normal
»
Critical
Priority: 
Normal
»
Top

Same here. Even after the new installer was implemented, the latest version still can't complete installation. Would really appreciate it if you could look into this. Thanks!

same herethanks for making

same here

thanks for making the plugin Lion compatible!

I received the same

I received the same Installation Fails error message.  Would love to use this product!

Me, too! - Can't install

I am experiencing the same problem.

Terminal command fixed install problem

The terminal command presented in this string solved the problem (at least temporarily): http://christianserving.org/content/truepreview-1-8a1-installation-issues